Public Sector

Stronger back offices for public bodies

Records, finance, HR, procurement and case management systems that make accountability easier to show.

A public-sector finance team meeting around a table with laptops

From Barbados and Jamaica to The Bahamas and the Eastern Caribbean, governments are moving services online. Every one of those services depends on a back office that can process, file, reconcile and report on what comes through it. BAASS has supported statutory bodies and public institutions across the Caribbean for years, with systems that make every transaction traceable and every report easier to produce.

What we help with

The day-to-day work the Cabinet, Boards of Directors, Staff and the Public depend on.

Electronic document and records management

Scan, file and find records in one secure system, with access controls and retention rules. Invoices, contracts and approvals sit with the transactions they support, ready when the auditors ask.

Timely financial statements

Close faster and give the Auditor General complete, reconciled accounts on time.

Digital purchase and payment approvals

Requisitions and approvals routed electronically in line with public procurement rules, with a full audit trail.

Case and stakeholder management (CRM)

Track applications, requests, complaints and correspondence from citizens, businesses and partners, so every case has an owner, a status and a full history.

HR and payroll

Staff records, payroll and leave in one system, including statutory deductions such as NIS and NIB.

Asset registers that match the ledger

One register for assets, depreciation and disposals, inside the finance system, so the register and the ledger agree.

Reporting to the ministry and board

Dashboards and scheduled reports drawn straight from the ledger, in the formats your parent ministry and Ministry of Finance ask for.

Custom development

When standard software stops short, our in-house development team builds the extensions, integrations and workflows your process needs, so staff aren't working around the system.

How we work

01

Your infrastructure, your choice

On-premise, private cloud or hybrid, so your data can stay in-country where policy requires.

02

Your people keep the knowledge

We train your team to run the system themselves, not to depend on us.

03

Your procurement rules

We work within each country's public procurement law and follow the route your procurement officer sets, including open tender.

TRUSTED BY PUBLIC INSTITUTIONS ACROSS THE REGION

Caribbean Examinations Council
Bahamasair
Export Barbados
Tourism Product Development Company (TPDCo)
Tourism Enhancement Fund
National Solid Waste Management Authority
Universal Service Fund
Airports Authority of Jamaica
National Sports Council Barbados
National Insurance Scheme Grenada
Yolande Howard
YOUR CONTACT

Yolande Howard

Director, Government Relations & Strategic Partnerships

Yolande Howard leads government relations and strategic partnerships for BAASS Caribbean. She brings more than 36 years of public-sector leadership experience in Barbados and holds an MBA in Public Sector Management from the University of the West Indies.

How does your team spend the most time on manual work today?

Procurement approvals, searching for information to support the preparation of briefs and reports, HR approvals or approval of travel claims. Tell us, and we'll show you what changes.