Terms & Conditions
Terms & Conditions
BAASS Business Solutions is in the business of furnishing management, advisory, training, and technical consulting services to Client by assigning its employees and subcontractors to perform work in connection with the development, installation and use of information technology products. Client desires to retain BAASS to render such services on the terms and conditions set forth herein. BAASS Business Solutions and Client therefore agree as follows:
1. Scope
This Agreement shall apply whenever BAASS Business Solutions furnishes services to Client, whether such services are rendered by BAASS Business Solutions personnel or subcontractors. The specifics of the nature of services to be performed, products to be delivered, if any, completion date, labor requirements, etc., shall be as set forth in separate Work Orders. The services to be performed or products delivered, if any, pursuant to any such Work Order shall hereafter be referred to as the “Work Order.” In the event of a conflict between terms or conditions in this agreement and terms or conditions set forth in a Work Order, the terms and conditions stated in the Work Order shall apply, but only to that specific Work Order. BAASS Business Solutions will exercise its discretion in performing services, subject to the general direction of Client and subject to the expressed condition that BAASS Business Solutions shall at all times comply with applicable laws.
2. Term
This agreement shall be effective from the date thereof until terminated in a manner consistent with this section and, after payment for all services performed by BAASS Business Solutions prior to the date of termination. The agreement may be terminated by:
- Client upon one month’s prior written notice;
- BAASS Business Solutions upon one month’s prior written notice;
- BAASS Business Solutions upon written notification to Client due to the failure of Client to pay amounts owed to BAASS Business Solutions by Client in a timely way;
- Client due to unsatisfactory performance by BAASS Business Solutions after Client has given BAASS Business Solutions written notice of such unsatisfactory performance and BAASS Business Solutions has had reasonable time to correct the performance;
- or the institution of any proceeding under any law relating to bankruptcy or insolvency, the appointment of a receiver or trustee for Client property or upon any assignment for the benefit of creditors. BAASS Business Solutions may not assign or delegate its obligation under this agreement either in whole or in part without the prior written consent of Client.
The completion of any specific Work Order or Client, failure to order additional services hereunder shall not terminate this Agreement, it being the intent of the parties to leave this Agreement in effect in the event of future Work Orders.
3. Charges
The services provided to Client will consist of a series of time and material Work Orders. Payments shall be made for services as set forth in the Work Order. Invoices for changes and expenses will be prepared weekly for services rendered and are payable by Client upon receipt.
Client will reimburse BAASS Business Solutions for reasonable and proper out of pocket travel expenses including airfare, lodging, meals and mileage incurred on Client’s project.
BAASS Business Solutions will charge the standard rate for travel time incurred one way to Client’s site.
BAASS Business Solutions reserves the right to increase rates for its consulting services. New rates will be implemented on Work Orders issued following the rate change upon Client’s approval.
4. Project Changes
In the event that there is a change in the scope or deliverable of a Work Order, due to changes in Client requirements which requires time or expense charges by BAASS Business Solutions in excess of what was contemplated in connection with the preparation of the deliverables, requirements, and price quotations in this Agreement, then BAASS Business Solutions shall notify Client of the estimate for such change and provide justification for the increase. If Client authorizes such a change order, this change and estimate shall be added to the Work Order.
5. Relationship of Parties
BAASS Business Solutions and Client recognize and agree that BAASS Business Solutions is an independent contractor and that BAASS Business Solutions employees and subcontractors shall in no sense be considered employees of Client.
6. Personnel
For the purpose of this Agreement, the term “Personnel” will refer to any employee or subcontractor of BAASS Business Solutions to whom Client has been introduced, referred, or who has been assigned to perform services for Client under this Agreement.
In recognition of the fact that BAASS Business Solutions Personnel provided to Client under this Agreement may perform similar services for others, this Agreement shall not prevent BAASS Business Solutions from performing such similar services or restrict BAASS Business Solutions from otherwise using the Personnel provided to Client under this Agreement subject to the obligations of BAASS Business Solutions to keep Client’s Proprietary Data confidential pursuant to Section 12 herein.
Should any BAASS Business Solutions personnel be unable to perform services under any particular Work Order because of illness, resignation, or other causes beyond BAASS Business Solutions reasonable control, BAASS Business Solutions will attempt to replace such Personnel within a reasonable time, but BAASS Business Solutions shall not be liable for failure to replace such personnel within the period contemplated by any estimate.
7. Limitation of Liability
BAASS Business Solutions liability hereunder for damages, regardless of the form of actions, shall not exceed the total amount paid for services or products under the applicable Work Order. BAASS Business Solutions will not be liable for any lost profits suffered by Client nor for any claim or demand against Client or by any other party. No action, regardless of form, arising out of the performance of any Work Order may be brought by either party more than one year after the cause of action has occurred. In no event will BAASS Business Solutions be liable for indirect, special, or consequential damages even if BAASS Business Solutions has been advised of the possibility of such damages.
8. Warranty
BAASS BUSINESS SOLUTIONS DOES NOT MAKE AND EXPRESSLY DISCLAIMS ANY EXPRESS OR IMPLIED WARRANTIES WITH RESPECT TO THE SERVICES TO BE PROVIDED UNDER ANY PARTICULAR WORK ORDER, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
9. Mutual Non-solicitation of Personnel
Client agrees that it shall not employ, retain, hire, solicit or otherwise engage any BAASS Business Solutions Personnel who has been assigned or proposed to Client by BAASS Business Solutions for a period including the duration of any assignment and for one (1) year after an assignment or proposal of any such Personnel to Client, without the express written permission of BAASS Business Solutions
BAASS Business Solutions agrees that it shall not employ, retain, hire, solicit or otherwise engage any Client personnel for a period including the duration of any assignment and for one (1) year after completion of a Work Order without the express written permission of Client.
- Hiring Fee: In the event that Client hires any personnel of BAASS Business Solutions who are or have been trained by BAASS Business Solutions Client shall pay BAASS Business Solutions within thirty (30) days of the date of such hiring, an amount equal to fifty percent (50%) of the total first year compensation (salary and other bonuses) Client pays such personnel or sub-contractor, or $50,000.00, whichever is higher, as a fee for the additional benefit obtained by Client.
10. General
The terms of the Agreement may be modified only by mutual written consent of both parties.
11. Confidentiality
BAASS Business Solutions acknowledges that in the course of performing the services set forth in the Work Order, BAASS Business Solutions will be exposed to confidential and secret information of Client (such confidential and secret information hereafter called “Proprietary Data”). BAASS Business Solutions agrees to treat as confidential and proprietary all such information identified by Client as Proprietary Data and not to disclose such Proprietary Data to third parties during and after this Agreement. At termination of the Agreement, BAASS Business Solutions will promptly return all copies of data and information furnished by Client in connection with the Work Order.
12. Ownership of Work Products
All project deliverables, including but not limited to, software licenses purchased, programming code, specifications, and documentation, shall be owned by Client and shall be considered works made for hire with the exception of any pre-existing BAASS Business Solutions and vendor software, which is used by BAASS Business Solutions, its vendors and partners as a development tool in Client software application.
13. Software Support
When requiring technical support, first call attempts should be made to the software technical department of which you may have an existing support policy.
Support is typically provided through a direct agreement with the software developer through incidents, incident packages or support agreements.
All support through BAASS Business Solutions is provided at an hourly rate either virtually or onsite and will be billed by the per quarter hour. Rates are subject to change.
It is the intention of this agreement that BAASS Business Solutions will make every reasonable effort to provide services requested by Client consistent with the charter of BAASS Business Solutions
The term “this Agreement” includes any future written amendments, modifications, Work Orders, or supplements made in accordance herewith.
This Agreement shall be governed by the laws of the Commonwealth of Massachusetts.
This Agreement is the complete and exclusive statement of the agreement between the parties and supersedes all proposals oral or written and all other communications between the parties relating to the subject matter of this agreement.
NOTE: If timely payment is not made according to the agreed terms on work orders executed by both parties, and reaches 35 days past due date, Client authorizes BAASS Business Solutions to automatically charge the credit card on file. Payments made over 35 days are subject to a late charge of 1.5% of amount due, compounded monthly. All checks with insufficient funds will be subject to a $50.00 handling fee.